Invest in Your Staff – Invest in Yourself
The fact of the matter is, you won’t be the GM forever. Face it – you’re getting older, and if you’re carrying too much of the day to day running of things on your shoulders, it will be bad for the company when you go to Meet your Maker. You need to train up, and delegate. Delegation is the key to Hospitality success – from the office, to the restaurant, to the housekeeping, to the book work, you need to always be looking for effective people to delegate to.
But, these people need training, and they usually have to start at the bottom. The best GM’s were once waiters, waitresses, chef’s assistants or even cleaners! They need to the workings of the machine inside out. And http://www.hittraining.co.uk/ might be the place to start. Head on over there now and check it out.
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